Capability Development

Capability Development

Are you keen to develop your / your team’s capability to improve performance and overcome business challenges?


Areas that you can focus on:


The key to understanding the attributes of good leaders, benefits of effective communication, directing, coaching, supporting and delegating to improve the performance of the business.



Business Operations / Lean Manufacturing

  • Introduction to Lean Manufacturing Principles – the systematic approach to eliminating waste from processes so that every part of the process adds value to the customer. Identification of activities or work that are: value adding, non-value adding, waste.
  • Benefits and Pitfalls of Lean Manufacturing
  • Lean Manufacturing Process – specify value, identify value stream and eliminate waste, create flow, create pull (produce only what is needed when requested), aim for perfection.
  • Lean Tools and Methods – including value stream mapping, continuous improvement, pull (kanban), flow, total productive maintenance, quality at source, points of use, quick changeover (SMED), standardised work, batch reduction, teams, 5S, visual management, plant layout, poka-yoke.
  • Measurement – define lean measures, measure, analyse, improve, control.
  • Implementation of Lean – determining the scope, project management structure, responsibilities and accountabilities, integrating and aligning the teams, documentation, communication (change management)
  • Supporting Systems and Activities for Lean




  • Financial Reports and Ratios – understanding of financial reports (i.e. balance sheet, profit and loss) and ratios to facilitate decision making and understanding of the key drivers of profitability.
  • Costing and Pricing – understanding fixed and variable costs, how to calculate product or service costings, understanding and calculating breakeven, determining the most profitable areas, setting prices.
  • Budgeting and Cash Flow Planning – preparing budgets and cash flow forecasts, setting and managing financial targets.
  • Taxation – types of tax e.g. Provisional and Terminal, GST, PAYE, and FBT; basis of calculation and payment. Reviewing business structure to minimise tax obligations.
  • Credit/Debt Management – management of debtors and creditors to maintain liquidity, tips for debt collection. This topic needs to draw attention to the need to monitor, encourage good habits of chasing debts and longer-term planning and matching of cash needs with cash resources.



Business Sustainability

  • What is Sustainability? – Economic, social and environmental sustainability.
  • Factors in Creating a Sustainable Business – Making sustainability part of your vision. Leader’s commitment to sustainability. Choice and use of resources that ensure the most effective use of resources. Business systems and processes that support the most efficient and effective use of key resources. Consideration of external accreditation to verify business practices and operations.
  • Understanding the Implications of your Business Choices – Sustainability is incorporated into the design of products or services, their manufacture or delivery, and the business takes responsibility for the whole of the life cycle.
  • Benefits of Sustainability – cost savings, competitive edge, brand/marketing benefits, environmental, social/community.
  • Customer Expectations – understanding customer expectations, emerging niches, trends, leveraging your sustainability, accreditation programmes.
  • Financial Cost-Benefits – analysing the financial impact of sustainability. • Reduction Strategies – waste reduction, reducing or switching resources, cost of waste vs. cost of disposal, reuse and/or recycling,
  • Procurement selection – supplier sustainability practices and credentials and raw material sustainability.
  • Business culture – people and communities are invested in and staff behaviours reinforcing sustainability are supported. Regular communication and feedback on progress towards sustainability.


If you are persistent, you will GET it.
If you are consistent, you will KEEP it.

How you’ll benefit from Capability Development:

Business owners and their teams can benefit significantly from Capability Development the following key ways:

  1. Improved Competitiveness: By investing in capability development, business owners and their teams can ensure that their company remains competitive in the marketplace. Enhanced skills, technology, and processes can give the business an edge over competitors.
  2. Adaptability: As markets evolve and new challenges arise, businesses need to adapt quickly. Capability Development can help a business become more agile and better equipped to respond to changes in the industry or economy.
  3. Innovation: Developing new capabilities often involves fostering a culture of innovation within the organisation. Business owners and their teams can benefit from a steady stream of fresh ideas and solutions that can lead to new products, services, or process improvements.
  4. Increased Efficiency: Improved capabilities can streamline business processes and make them more efficient. This can result in cost savings, better resource allocation, and increased profitability.
  5. Talent Attraction and Retention: Employees are more likely to stay with a company that invests in their development. A business with strong Capability Development programmes is often more attractive to top talent.
  6. Risk Management: Developing the skills and resources necessary to identify and mitigate risks is crucial for business owners. Capability Development can help the organisation become more resilient in the face of potential threats.
  7. Customer Satisfaction: Enhanced capabilities can lead to better products and services, which can, in turn, lead to higher customer satisfaction and loyalty.
  8. Strategic Alignment: Capability Development can ensure that the organisation’s skills and resources align with its strategic goals. This helps in achieving long-term objectives and maintaining a clear sense of purpose.
  9. Regulatory Compliance: In industries with complex regulatory environments, Capability Development can help ensure that the business complies with all relevant laws and regulations, reducing the risk of legal issues and fines.
  10. Revenue Growth: Ultimately, improved capabilities can lead to increased revenue. Whether through expanded market share, new product offerings, or improved customer retention, the benefits of capability development often translate into higher profits.
  11. Brand Reputation: A business known for its commitment to Capability Development may enjoy a positive reputation in the industry and among customers, which can lead to increased brand value.


To fully realise these benefits, business owners and their team, should develop a strategic plan for Capability Development that aligns with their overall business goals.


This plan should include assessing current strengths and weaknesses, setting clear objectives, and continually evaluating progress. Investing in Capability Development is an investment in the long-term success and sustainability of the business.